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Help and Advice

Advocacy Service

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Do you have a problem that is worrying you, and you don't know where to turn?

An advocate from Age Concern Surrey may be able to help you.

An advocate is a volunteer who:

Has been specially trained to help you tell other people your point of view;

Will help you get information so you can make your own choices;

Will represent your views to others if you feel unable to do so;

Will provide you with support to make up your own mind about an issue;

An advocate can help you write letters and fill in forms. They can also make telephone calls on your behalf and attend meetings with you or on your behalf.

How the service works

After an initial assessment the Advocacy Manager and Co-ordinator will allocate an advocate suitable for the issue(s) involved.  Advocacy volunteers are trained and fully supported by the Advocacy Service.

An advocate will help you until:

You both agree that the problem has been sorted out to your satisfaction or until there is nothing further that an advocate can help you with. The Service aims to cover the whole of Surrey and will visit you in your home. They can also arrange to see you in a day centre, residential or nursing home or in a hospital. It is free of charge and confidential.

What to do next

Contact the Advocacy Service on 01483 446644.  Alternatively, ask a friend or a professional to help you to contact us.

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